Privacy policy

Privacy Policy

Effective Date: October 12, 2024

At Velcabs, your privacy is our priority. We are committed to safeguarding the information you provide while using our services. This Privacy Policy outlines how we collect, use, and protect your personal data.

1. Information We Collect

• Personal Information: When you book a cab, we collect your name, phone number, email address, and pick-up/drop-off location.
• Payment Information: We collect payment details for processing payments, but we do not store your credit/debit card details.
• Cookies: We may use cookies to enhance your website experience and track usage data.

2. How We Use Your Information

• Service Delivery: Your information is used to process and confirm cab bookings.
• Communication: We use your contact details to send booking confirmations, updates, and any necessary communication about the service.
• Marketing: With your consent, we may send promotional offers and service updates.

3. Information Sharing

We do not sell or share your personal information with third parties except in cases where it's necessary for providing the service or required by law.

4. Data Security

We use secure systems to protect your information. However, no system is completely secure, and we encourage you to protect your personal information carefully.

5. Your Rights

You can request access to, correction, or deletion of your personal information by contacting us at velcabssivagangai@gmail.com.

For any queries related to privacy, please contact us at 8778901874.